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Discussion topic: LG C4 volume indicator

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This message was authored by nmbailey This message was authored by: nmbailey

LG C4 volume indicator

My Stream remote works as you'd expect with my LG  C4 but I get no onscreen volume indicator when adjusting the sound. The C4 is connected to a gen 1 Sonos Beam through the eARC HDMI on the C4.

Is there something I need to alter in the Stream's settings? My smaller LG in the basement gets a volume indicator on the right hand side of the screen 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: LG C4 volume indicator

Posted by a Superuser, not a Sky employee. Find out more

@nmbailey if the remote is programmed to control the TV's volume you should see the on screen indicator but you wont if the remote is programmed to operate a speaker system. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by AndrewF_UK This message was authored by: AndrewF_UK

Re: LG C4 volume indicator

I have a different LG screen with a Sonos soundbar. The LG webOS software doesn't display a volume bar when through eARC as far as I can tell. It's not a Sky thing really, it's an LG thing. 

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
nmbailey
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This message was authored by nmbailey This message was authored by: nmbailey

Re: LG C4 volume indicator

Thanks - as we didn't have this problem with our previous Sony I'm guessing Andrew's suggestion that's it's an LG WebOS issue is the likely cause

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