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Discussion topic: Technical issue
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This message was authored by: Mari21
Message posted on 17 Feb 2025 12:25 PM
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Technical issue
My sky stream...I put it on and get a blue screen with a technical issue sentence on. Online says connected to internet puck is ok but I can't do anything. Press home button and does nothing
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This message was authored by: mikealanr
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Feb 2025 01:58 PM
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Re: Technical issue
Hi @Mari21
Power it off at the mains for a few minutes in the first instance.
Might be helpful to reboot your router too.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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