Router / Internet drop outs, quite often

[AJOK]

Hi all,

I have been issues with the internet at home.

I have a Sr203 router. 
Myself and wife who often work at home connect via ethernet on laptops, most other devices are wifi.

On occasion and randomly the internet will drop, that is both wifi and cabled.

When i look at the router, the lights have gone back to sequence as if it is rebooting.

I cant find a pattern, but has literally happened 10 mins ago and prompted my post.

It can happen at least once a week upto daily, sometimes three times on the same day

I have no idea what to look at in the router settings to understand the issue.

Any thoughts?

Recent Activity Log attached as image

[mae-3]

@AJOK 

From the log, it looks like the Sky router is rebooting intermittently. Best to contact Sky for a replacement Sky Hub as the one you have seems to have an intermittent fault of rebooting.

[AJOK]

Thank you for the reply

Happened again this morning aprox 8.30am

I'll see if i can get hold of sky

[AJOK]

and again

[mae-3 · Accepted solution]

@AJOK 

The third log just posted by you confirms and all the logs show that the Sky router is rebooting intermittently indicating a likely power supply or router fault, and you will need a replacement router from Sky to fix the fault.

[AJOK]

Thanks Mae-3

I have just got off the call with sky.

All very pleasant and with no issue a new one has been ordered for delivery 🙂