Changes to how we talk about Sky Broadband

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As part of an Ofcom requirement, all broadband providers must now simplify how they talk about the technology used to deliver a broadband connection.

To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre.

Copper - previously ADSL

Copper broadband, previously ADSL (Asymmetric Digital Subscriber Line), is a copper connection. This is where the broadband connection to your home is provided using traditional copper cables.

Copper Cable Technology

The copper cables go from your local telephone exchange to the green broadband cabinet on, or near your street and from there to your home. As a Copper connection uses an older technology, it’s more likely to be affected by poor weather conditions or have technical faults compared to a Part Fibre or Full Fibre broadband service.

Good to know: The Copper cable network is gradually being switched off across the UK and upgraded to Full Fibre technology. Find out more about upcoming broadband changes and copper removal.

Part Fibre - previously FTTC / SoGEA / SoG.Fast

Part Fibre, previouslyFTTC, SOGEA and SoG.Fast, are where the broadband connection to your home is delivered using fibre optic cables – a bundle of thin glass ‘fibre’ threads – and traditional copper cables.

Part fibre technology

Part Fibre is the most common broadband connection available. The UK broadband network is being upgraded to bring Full Fibre technology so more homes can access better technology

Full Fibre - previously FTTP

Full Fibre, previously, Fibre To The Premises (FTTP), is where the broadband connection to your home is provided using fibre optic cables – a bundle of thin glass ‘fibre’ threads.

Full Fibre Technology

The fibre optic cables go all the way from your local telephone exchange straight to your home. A Full Fibre connection can deliver much higher speeds compared to Copper or Part Fibre connections. Generally, the distance from the local exchange to your home doesn’t affect broadband speeds like other broadband technologies.

Find out which broadband technology your Sky or NOW package uses