Upgrading from superfast to full fibre package

[Sara087]

I currently have superfast 80 package and I am still in contract with this, but I recently had a fibre line installed at my address and am looking into upgrading to a full fibre package. 

Im just wondering about pricing, would I pay my current broadband subscription plus the charge for fibre on top? Or would the new fibre price replace the monthly cost?

Thanks in advance. 

[cookiemonsteruk · Accepted solution]

@Sara087 

The new price replaces the old price and is not additional

[VivsterBB2]

The new price would replace the existing contract price.  The issue here is that Sky will charge you £43.00 / month for 300 mb compared to the £28.00/month they're offering to new customers.  I was amazed tbh when the agent informed me of this.  Sky just guaranteed that I'll leave them the moment my contract expires.

[Chrisee]

@VivsterBB2 you will find pretty much every ISP offers discounts to new customers which last for a fixed period but before moving check the cost for a 2 year contract rembering almost all increaee prices mid contract.

[VivsterBB2]

Maybe thats true but I've never come accros such a huge gap between existing customers and new customers pricing..  Valued customer statements are patently worthless.