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Discussion topic: Sky hub blocking gaming

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This message was authored by JordanNewton This message was authored by: JordanNewton

Sky hub blocking gaming

I am having an issue where if I am on a direct connection through my sky router games like Dayz or PUBG won't connect to a game server. If I run nordvpn I can connect before gettig kicked for using a VPN. So there is something odd about the direct SKY connection. I turned of Sky Shield completely but that doesn't seem to make a difference.

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky hub blocking gaming

Posted by a Superuser, not a Sky employee. Find out more

@JordanNewton 

What do you mean by direct connection? Just without VPN? Or using ethernet rather than WiFi?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
JordanNewton
Topic Author
This message was authored by JordanNewton This message was authored by: JordanNewton

Re: Sky hub blocking gaming

Both wired and wireless. The hub seems to block access to the game servers. Apparently something to do with firewalls. I've turned things off and put it in DMZ and still nothing

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky hub blocking gaming

Posted by a Superuser, not a Sky employee. Find out more

@JordanNewton 

Which Sky hub do you have?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
JordanNewton
Topic Author
This message was authored by JordanNewton This message was authored by: JordanNewton

Re: Sky hub blocking gaming

The white one

This message was authored by 7Jackarmy1 This message was authored by: 7Jackarmy1

Re: Sky hub blocking gaming

Same issue 

This message was authored by mrbacon This message was authored by: mrbacon

Re: Sky hub blocking gaming

Some people have been having issues with PS5s too, I wonder if they have the white router. I have the black router and my PS5 PRO and PC works fine.

 

You people may be onto something with the white router being the cause.

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky hub blocking gaming

Posted by a Superuser, not a Sky employee. Find out more

@JordanNewton & @7Jackarmy1 check the settings in the Broadband Shield section of the My Sky app as if set to a low age it will block online gaming. There is nothing in the white hub which behaves differently in regard to gaming. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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