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Discussion topic: Full Fibre and Superfast Problem

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Full Fibre and Superfast Problem

Posted by a Superuser, not a Sky employee. Find out more

@mouz 

 

Go ahead place the order. To be honest i don't know what questions the letting agent is awaiting answers on 👍 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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mouz
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This message was authored by mouz This message was authored by: mouz

Re: Full Fibre and Superfast Problem

@cookiemonsteruk 

I agree the fibre is ready outside the door, but not inside the property. I don't know how much drilling works and installation works require inside the property. That's why I'm awaiting for landlord's approval for the installation works as they keep asking the questions like that. 

Go back to my question. If Sky can still offer superfast broadband for the new property, why do they not offer the superfast broadband package, which is the same package I'm using now? I understand I have to switch fibre if the copper wire has been completely removed in the new property, but the copper still exists. 

 

Anyway, thank you for your reply @cookiemonsteruk @TimmyBGood. I was frustrated as different Sky staff told me different stories and after doing my search via BT Broadband Availability Checker.Screenshot 2025-02-17 224416.png

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Full Fibre and Superfast Problem

Posted by a Superuser, not a Sky employee. Find out more

@mouz 

 

Any work done to take the fibre inside and install an ont modem

 

262.jpg

 Is usually implied by going so far as bringing fibre to the door . Its a 50 minute job , my did anyways, and i am mdu with the same drop box

 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Full Fibre and Superfast Problem

Posted by a Superuser, not a Sky employee. Find out more

@mouz 

 

The pushing of fttp is an ofcom mandate stipulating that all properties included in the build plan should be completed by december 2026 and they have already started

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
mouz
Topic Author
This message was authored by mouz This message was authored by: mouz

Re: Full Fibre and Superfast Problem

@cookiemonsteruk Thanks for your reply and the photo. TBH, I have no idea how they take the fibre cable into the property, especially for the apartment in the UK. Do they take the fibre via a telephone conduit or by drilling a hole from the outside? In my previous country, it is very common to take the fibre via a telephone conduit without any wall drilling works....

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Full Fibre and Superfast Problem

Posted by a Superuser, not a Sky employee. Find out more

@mouz 


@mouz wrote:

@cookiemonsteruk Thanks for your reply and the photo. TBH, I have no idea how they take the fibre cable into the property, especially for the apartment in the UK. Do they take the fibre via a telephone conduit or by drilling a hole from the outside? In my previous country, it is very common to take the fibre via a telephone conduit without any wall drilling works....


Once mdu shows that makes it impossible to tell and purely academic as that work is completed. I know ours was done via 30-40 metres of underground conduit only because i saw them so i would guess the same for your building.  After thati lost track of what wires went where until i ordered full fibre and then it was just the drilling from the dropbox and tacking the fibre round 2 or 3   90 degree angles and securing the ont to the wall.  

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Full Fibre and Superfast Problem

Posted by a Superuser, not a Sky employee. Find out more

@mouz 

 

And throughout the process i  wasn' t required to seek permission from our landlord

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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