Discussion topic: No internet

This message was authored by: Tonyt77 · ‎25 Feb 2023

Tried all the test and we have a WiFi light and power light but not Internet we've tried everything any help??

This message was authored by: Highlinder · ‎25 Feb 2023

@Tonyt77 What does the broadband test say when you try to run it?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Tonyt77 · ‎25 Feb 2023

Says cant connect to hub thinks hub is switched off

This message was authored by: Highlinder · ‎26 Feb 2023

@Tonyt77 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Tom-W19 · ‎28 Feb 2023

Hi Tonyt77

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

Discussion topic: No internet

No internet

All Replies

Re: No internet

Re: No internet

Re: No internet

Re: No internet

Was this discussion not helpful?

Search Sky Community

Start a new discussion