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Discussion topic: Amber voice light on router

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Simon240
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Amber voice light on router

‎15 Feb 2025 05:26 PM

Voice light on router is amber and internet had gone off a few times over the last few months

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cookiemonsteruk
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Re: Amber voice light on router

‎15 Feb 2025 08:53 PM

Posted by a Superuser, not a Sky employee. Find out more

@Simon240 

 

Thats the firmware pushed to overcome the amber light on phone. So something else is happening .

 

Best call sky to report

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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cookiemonsteruk
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Re: Amber voice light on router

‎15 Feb 2025 05:31 PM

Posted by a Superuser, not a Sky employee. Find out more

@Simon240 

 

Is it just the voice light or the internet light going amber?

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Simon240
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Re: Amber voice light on router

‎15 Feb 2025 08:14 PM

At the moment just the voice light, and the wifi seems to be working ok. But some of the other lights have been amber on a few occasions recently and the wifi has been down.

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cookiemonsteruk
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Superuser
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Re: Amber voice light on router

‎15 Feb 2025 08:26 PM

Posted by a Superuser, not a Sky employee. Find out more

@Simon240 

 

Log into your router

 

Enter 192.168.0.1 into the address bar of a chrome browser

Go to maintainance and sign in with

 

Username       admin

Password       wifr password

 

And copy and paste the firmware version

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Simon240
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Re: Amber voice light on router

‎15 Feb 2025 08:46 PM

Think it is this:

 

A2pvfbH043p1.d26u

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cookiemonsteruk
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Superuser
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Re: Amber voice light on router

‎15 Feb 2025 08:49 PM

Posted by a Superuser, not a Sky employee. Find out more

@Simon240 

 

Should be the field above that one

 

Version7.04.0100.R

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Simon240
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Re: Amber voice light on router

‎15 Feb 2025 08:51 PM

Didn't see that above! Yeah it's 7.04.0100.R

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Amber voice light on router

‎15 Feb 2025 08:53 PM

Posted by a Superuser, not a Sky employee. Find out more

@Simon240 

 

Thats the firmware pushed to overcome the amber light on phone. So something else is happening .

 

Best call sky to report

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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