Booked my Home move on 19th October for the 1st November but had no SMS

[MarkyMark01]

So I booked my home move on the 19th September readt for the move in day on the 1st November and it states id recieve an SMS/WhatsApp to conform.  It's now the Move in day and I have recieved nothing so I have checked the order tracking and the order has vanished so im now without any Internet and I seem unable to find a number to contact Sky about it.

[Daniel0210]

@MarkyMark01 

There are delays in installations and repairs due to recent industrial action by the Communication Workers Union which includes Openreach staff. This might be the reason for the apparent delay for your home move. Give Sky a call when they open later. 

If you already have a Sky Mobile call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to. Depending on your particular issue the operating times of the various departments may differ.