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Discussion topic: Sky WIFI max Hub

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This message was authored by Gaz_ This message was authored by: Gaz_

Sky WIFI max Hub

So, I've got the new white WiFi max hub, setup fine with 2 mini boxes, no problems...

 

issue is my ring camera is showing poor signal, but put in my old hub it shows good signal ? Am I missing something here.

 

another question is, the WiFi max, I've 2 x old boosters what will connect to the max hub, how would I know if there working properly, now I did a test and when I set up a mini boxes and it said go the the nearest device I chose the older WiFi booster, it obtained an IP and worked fine...  but only draw back is the ring cameras have extremely poor signal.

 

any suggestions 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky WIFI max Hub

Posted by a Superuser, not a Sky employee. Find out more

@Gaz_ with the old hub your Sky Q boxes and boosters acted as wifi extenders which thry dont with the new hub which probably explains why the ring camera stopped working as it connected via one of the Q boxes.

 

The old boosters cannot be used to extend the new hub's wifi but can have use to ensure the connection between the main Q box and the Q minis work. To extend your the hub's WiFi you nedd matched pods that can come as part of the WiFi Max bundle see https://www.sky.com/help/articles/hub-lights-explained-start

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Lisa2378 This message was authored by: Lisa2378

Re: Sky WIFI max Hub

Not helpful 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky WIFI max Hub

Posted by a Superuser, not a Sky employee. Find out more

@Lisa2378 if you want help,please post some details of your problem.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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