21 Jan 2025 08:04 PM
So, I've got the new white WiFi max hub, setup fine with 2 mini boxes, no problems...
issue is my ring camera is showing poor signal, but put in my old hub it shows good signal ? Am I missing something here.
another question is, the WiFi max, I've 2 x old boosters what will connect to the max hub, how would I know if there working properly, now I did a test and when I set up a mini boxes and it said go the the nearest device I chose the older WiFi booster, it obtained an IP and worked fine... but only draw back is the ring cameras have extremely poor signal.
any suggestions
22 Jan 2025 08:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Gaz_ with the old hub your Sky Q boxes and boosters acted as wifi extenders which thry dont with the new hub which probably explains why the ring camera stopped working as it connected via one of the Q boxes.
The old boosters cannot be used to extend the new hub's wifi but can have use to ensure the connection between the main Q box and the Q minis work. To extend your the hub's WiFi you nedd matched pods that can come as part of the WiFi Max bundle see https://www.sky.com/help/articles/hub-lights-explained-start
29 Jan 2025 03:01 PM
Not helpful
29 Jan 2025 03:31 PM
Posted by a Superuser, not a Sky employee. Find out more@Lisa2378 if you want help,please post some details of your problem.
No problem. Browse or search to find help, or start a new discussion on Community.
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