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Discussion topic: Wifi slow

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This message was authored by Ataf37 This message was authored by: Ataf37

Wifi slow

I am running a diagnostics test for my sky device connected to the network, I am using ping to check the latency and it does not reflect what sky are showing me in the app speed test. This has been happening for the past two weeks since some engineers came to the property building and installed a networking box 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Wifi slow

Posted by a Sky employee

Hi @Ataf37 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
Ataf37
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This message was authored by Ataf37 This message was authored by: Ataf37

Re: Wifi slow

Hi Tom...... Still no reply...... waiting two days+......

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