Hello, I got home just now and plugged in my new sky max hub. It's a new flat so I've not had internet here before, but received a text on Thursday notifying me that the remote activation had been successful, and that my broadband was now active. I've spent the past hour trying to set up the hub via the app, and gone through the troubleshooting steps various times, but to no avail. It just won't work.
on my phone WiFi list my new internet is coming up but when I click on it to connect it just comes up with a "looks like there's an issue" screen. This is really frustrating as this comes after having issues with trying to get sky broadband before that was due to be live from Dec 27th. I'm starting work again on Monday from home and really need to get this working asap. Any help much appreciated
