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Discussion topic: Renewal offers

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This message was authored by KT230420 This message was authored by: KT230420

Renewal offers

How do I speak to a UK person to discuss my contract renewal for TV, and Broadband?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Renewal offers

Posted by a Superuser, not a Sky employee. Find out more

@KT230420 
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


You can call Sky free by dialling 150 from your Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Renewal offers

Posted by a Superuser, not a Sky employee. Find out more

@KT230420  By calling the main customer service number and hoping you get through to a uk based agent 

 

calls are routed to the first available agent you don't get a choice of location 


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Please note: I only provide help on the main forums and not via PM
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