Discussion topic: Subscription cancelled without me knowing.

This message was authored by: HGWells · ‎25 Dec 2024

I have just received an email saying my TV subscription has been cancelled when I never even received the sky puck to have an active subscription. I have been waiting for my order to get delivered since last week and nothing has been delivered and now the email says I cancelled my subscription when I didn't. Can someone please help me with this .

This message was authored by: GD1 · ‎25 Dec 2024

@HGWells You will need to call Sky when they open to discusss this issue as we are all customers here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Subscription cancelled without me knowing.

Subscription cancelled without me knowing.

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