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Discussion topic: Confirmation of returned hardware

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Avatar for Dylanf
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This message was authored by: Dylanf

Message posted on ‎25 Dec 2024 11:53 PM

Confirmation of returned hardware

Hi there I have recently sent my hardware back after downloading the return label, is there a way of confirming it has been received?

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎26 Dec 2024 12:58 AM

Re: Confirmation of returned hardware

Posted by a Superuser, not a Sky employee. Find out more

@Dylanf  Your proof of postage you got from the post office will tell you by putting in the tracking number on the Royal Mail website.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Daniel0210

Message posted on ‎26 Dec 2024 06:27 AM

Re: Confirmation of returned hardware

Posted by a Superuser, not a Sky employee. Find out more

@Dylanf 

Before Christmas Unipart, who handle the returns, we're taking a number of weeks to process them. This will no doubt increase over the holiday period so just keep your proof of posting indefinitely. 


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