Movie purchases incomplete box sets

[Mcnaughty31]

I have purchased boxes set movie on sky store. On my sky glass when you look at the movies there is only one moving showing and 3 movies missing. How can I retrieve the other movies? 
Any ideas please 🙏 

[Tom-W19]

Hi @Mcnaughty31 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you Mcnaughty31. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Mcnaughty31]

Hi

i missed this reply I cannot access all the movies I have bought when they are in a box set . This is on our sky glass.