06 Jun 2024 10:55 PM
Hi,
I have two Sky engineer visits booked, but are no longer showing on the My Orders page.
07 Jun 2024 05:38 AM
Posted by a Superuser, not a Sky employee. Find out moreFor peace of mind you might want to call Sky to check with them if the engineer visits are still going ahead.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.
12 Jun 2024 04:49 AM
Thank-you, I've double-checked with them, and the appointments are still booked.
However, my broadband has now been down for a week, and whenever I try to book an appointment through the app to get it looked at, it doesn't let me, and when I phone up, they say that the first engineer will be able to fix the broadband, even though it's to install SkyQ. I'm at a loss at the moment. Mobile data is getting expensive and Sky aren't giving me any solutions on what to do in the meantime.
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