My sky ID is linked to parents address

[AAuger]

I have recently left my parents and set up my own sky tv but my sky app was linked to parents address how can I change it.

[Tom-W19]

Hi @AAuger 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[caesarome]

@AAuger 

All you should need to do if you are yet to do this is to setup your own ID to use with your account so this link should help you to do this:

https://www.sky.com/help/diagnostics/sky-id/sky-id

If you want to use the same email address then it needs to be changed in your patents account first.

Once you have done this logout of their account on the app and into your one.