12 Feb 2023 08:50 PM
@SKY1992bf yes, anyone considering cancelling check your contract, I am on the rolling monthly contract, so not an issue for me.
12 Feb 2023 08:52 PM
@WG+Wright just tried it and you are correct, a bit naughty of Sky. Looks I will be phoning.
13 Feb 2023 10:45 AM
For those thinking of cancelling have you thought of reducing some services to save money. Like uhd & dolby atmos dropping down a teir on netflix or even cancelling movies.
im thinking of cancelling uhd & dolby atmos as we dont have movies and dont warch too much on Sky. We have netflix standard (the middle one) are happy with the picture quality on the standard netflix (HD & 2 screens) you can add and remove these packages with 30 days notice even if you are on the 18 month contract.
13 Feb 2023 10:50 AM - last edited: 13 Feb 2023 10:54 AM
I had my Stream end of October but noticed on My Sky app yesterday an increase to take effect from April 🤨
Thirty minutes on the phone this morning and Karma is restored, there are discounts available 😌
13 Feb 2023 11:16 AM
Very useful. Thanks @Anonymous.
So much for Glass/Stream contracts doing away with discounts... it's just like Q all over again!
13 Feb 2023 12:04 PM
Early adopter here getting it for £26 ( entertainment + Netflix ) then whole home for a tenner. Used to pay £4 more for Netflix standard and reverted back to basic to save some money, now this increase wipes all that out ! lol You gotta laugh instead of despairing.
Is it worth emailing them for a discount ?
16 Feb 2023 06:10 PM - last edited: 16 Feb 2023 06:16 PM
I'm seeing increases from May, it's a bit cheeky there has been no email from Sky about this (yet).
Before
After
After that 'Ad skipping' offer ends it's going to get even more pricey!
Luckily I joined during the soft launch period so will be calling up to see if there are any offers, if not I'll be cancelling.
16 Feb 2023 07:16 PM
My account was also showing a proposed 11.26% increase planned for April. So I called Sky and agreed a deal which was less than what I am currently paying before this proposed increase.
I already had a number of good discounts - so phone up and negotiate is my advice.
16 Feb 2023 09:43 PM - last edited: 16 Feb 2023 09:46 PM
Posted by a Superuser, not a Sky employee. Find out moreIt's certainly worth a try @johnboy999.. Being on a pension Glass is slowly getting too expensive for my pocket. I'll be OK until the offers run out but after that with the pending increased I shall have to reconsider.
16 Feb 2023 11:40 PM
Oh that's strange because I took my contract 18 months out at the start of December 22, and I spoke to Sky about the inflation increase yeaterday and i the guy I spoke to didn't mention anything about what you've said, in fact, it was eager to tell me how much it would rise by..
Which is rather annoying because when I took the contract out, I was clear what i could and couldn't afford. I was reassured by Sky that it wouldn't rise more than 2/3%
17 Feb 2023 08:29 AM
I've noticed my bill is going up by £10 in April which is too much, particularly based on the performance of the product over the last year or so of having it.
As anyone on the rolling contract managed to negotiate a discount?
17 Feb 2023 08:39 AM
So Sky Glass customers don't get the luxury of discounts etc that sky q users can have because we are on a rolling contract. But we get hit with the increase? I love my Sky Glass, and I'm aware this is the time we are living in. I just stings a bit.
17 Feb 2023 10:53 AM
@Linda+The+Mort The article I posted was by Martin Lewis who is a very reliable source, i would be surprised if he is wrong. I know when i have run up call centres before they havent been given information. Or your told different things by different people.