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Discussion topic: Charge for recorded films

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This message was authored by Rob71 This message was authored by: Rob71

Charge for recorded films

I'm trying to watch films I've recorded off different channels that are in my playlist, but each one now says sky store and I have to pay?? What's going on please

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Charge for recorded films

Posted by a Superuser, not a Sky employee. Find out more

Playlisting a film doesn't necessary record it. Cloud recordings are only taken where Sky legally hold the rights to take a recording otherwise the playlist will link to the film on any on-demand service the film is available on.

 

Open the film on your playlist, scroll down to Available Now and you will see additional buttons displayed to watch the film on other catch-up services should the film be available on them. For example there are films available on Sky Cinema, Paramount Plus and Netflix so when scrolling down to available now you would see the options to Watch on Netflix and Watch on Paramount Plus.

 

Typically the default will either be Sky Cinema or Sky Store when opening a film from your playlist.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Charge for recorded films

Posted by a Superuser, not a Sky employee. Find out more

Playlisting a film doesn't necessary record it. Cloud recordings are only taken where Sky legally hold the rights to take a recording otherwise the playlist will link to the film on any on-demand service the film is available on.

 

Open the film on your playlist, scroll down to Available Now and you will see additional buttons displayed to watch the film on other catch-up services should the film be available on them. For example there are films available on Sky Cinema, Paramount Plus and Netflix so when scrolling down to available now you would see the options to Watch on Netflix and Watch on Paramount Plus.

 

Typically the default will either be Sky Cinema or Sky Store when opening a film from your playlist.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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