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Discussion topic: Issues with pausing and resuming Live TV

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This message was authored by kmht0307 This message was authored by: kmht0307

Issues with pausing and resuming Live TV

I experience a few issues when watching Live TV and pausing it, very often after resuming the programme and then forwarding the adverts, the programme jumps forward to the current time and I am unable to return to the original position, this often then moves to the next programme being broadcasted, and so I miss the original programme.

 

Apologies if that sounds confusing.


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Issues with pausing and resuming Live TV

Posted by a Superuser, not a Sky employee. Find out more

@kmht0307  I know exactly what you are referring to as I have the same issue from time to time.  I know Sky are aware and are working on the issue but don't have any time frame for a fix but let's hope it's not too long as it can be very annoying.  I simply try to avoid the FF function after it has been on pause for a while.

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This message was authored by GMHarper This message was authored by: GMHarper

Re: Issues with pausing and resuming Live TV

I too am having the same problem, usually when I join a programme part way through and then restart it.

Skipping the adverts works fine till the actual programme has ended and then it locks up and cannot be restarted.

Very frustrating indeed and one of my major bugbears of this system.

Along with constant buffering on certain channels and regular drops in my supposedly super-fast broadband.

Getting very frustrated Sky!

This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Issues with pausing and resuming Live TV

Posted by a Superuser, not a Sky employee. Find out more

@kmht0307  I know exactly what you are referring to as I have the same issue from time to time.  I know Sky are aware and are working on the issue but don't have any time frame for a fix but let's hope it's not too long as it can be very annoying.  I simply try to avoid the FF function after it has been on pause for a while.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
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