Linking mobile to my sky id

[vwr]

Hello,

I was told that I couldn't link my account and I would need to open another sky account with a different email. But then what do I do to find my mobile details? Given my sim is on my current account but the device isn't. 

[caesarome]

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@vwr wrote:

Given my sim is on my current account but the device isn't. 

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If they are on seperate accounts then I don't think they can be linked.

[vwr]

@caesarome @Thank you for the response. Yes, that is what I have been told, which is why I have been told to open another account with a different email, so I can see details of the device. But I don't know what to do when I have opened the account to find my device / phone