This discussion topic has been answered Discussion topic: Upgrading but not receiving a valuation for my old phone
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 08 Jan 2025 09:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I'm looking at upgrading a phone and during the swap process, after selecting what I'd like, the valuation bit is bypassed and I'm taken straight to the agreement/checkout phase. Does anyone know why?
Best Answers
Message posted on 08 Jan 2025 10:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
You might want to give Sky a call tomorrow about this on 150 so they can talk you through this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 08 Jan 2025 10:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Upgrading but not receiving a valuation for my old phone
How long is there before the phone is paid off ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Jan 2025 10:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Upgrading but not receiving a valuation for my old phone
04 Feb 2026 is the credit agreement end date, currently £173 outstanding.
Message posted on 08 Jan 2025 10:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
You might want to give Sky a call tomorrow about this on 150 so they can talk you through this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Jan 2025 10:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Upgrading but not receiving a valuation for my old phone
ok will do, thanks @caesarome
I'm also needing to change my subscription (all I want to do is cancel the Kids channels) but am going round in circles on the My Sky App website and on SkyQ so a phonecall seems inevitable.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page