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Discussion topic: Mobile data will not work when away from home

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Aisling4
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Mobile data will not work when away from home

‎09 Jan 2025 02:09 PM

Hi I transferred my sim from another network to sky on Tuesday evening! However if I want to use internet then i have to go into settings and make sure everything is on which it always is and then turn off my phone! Data will work for 5 minutes and go again! Please help or I'll be moving back to my old network purely for its reliability! 

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caesarome
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Re: Mobile data will not work when away from home

‎09 Jan 2025 04:05 PM

Posted by a Superuser, not a Sky employee. Find out more

@Aisling4 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Aisling4
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Re: Mobile data will not work when away from home

‎09 Jan 2025 04:32 PM

Doesn’t show any! But thanks anyway 

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