06 Dec 2024 09:11 AM
Trying to activate sim but won't accept my Eircode. I have tried all formats
06 Dec 2024 10:13 AM
Posted by a Superuser, not a Sky employee. Find out moreTo activate the sim you need to enter the activation code that came with the sim or are you saying you get a error when trying to link your account ?
06 Dec 2024 10:35 AM
Yes I believe it's when I'm prompted to link account. I can't get as far as activation code
06 Dec 2024 01:04 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.
06 Dec 2024 01:27 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @Jojokav to chat.
09 Jan 2025 06:11 PM
@Jojokav did you get this resolved? I'm having the same issue and it's still unresolved
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