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Discussion topic: Trying to activate Sim. Won’t accept eircode

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This message was authored by Jojokav This message was authored by: Jojokav

Trying to activate Sim. Won’t accept eircode

Trying to activate sim but won't accept my Eircode. I have tried all formats 

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This message was authored by caesarome This message was authored by: caesarome

Re: Trying to activate Sim. Won’t accept eircode

Posted by a Superuser, not a Sky employee. Find out more

To activate the sim you need to enter the activation code that came with the sim or are you saying you get a error when trying to link your account ?

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Jojokav
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This message was authored by Jojokav This message was authored by: Jojokav

Re: Trying to activate Sim. Won’t accept eircode

Yes I believe it's when I'm prompted to link account. I can't get as far as activation code 

This message was authored by caesarome This message was authored by: caesarome

Re: Trying to activate Sim. Won’t accept eircode

Posted by a Superuser, not a Sky employee. Find out more

@Jojokav 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Trying to activate Sim. Won’t accept eircode

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @Jojokav to chat.

This message was authored by SamR4 This message was authored by: SamR4

Re: Trying to activate Sim. Won’t accept eircode

@Jojokav did you get this resolved? I'm having the same issue and it's still unresolved 

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