Discussion topic: Mobile order cancel

This message was authored by: Ck17 · ‎09 Jan 2025

I've just ordered a new phone and realised there's only a couple of pounds difference for a newer model does anyone know if I can cancel this before it's delivered tomorrow?

This message was authored by: caesarome · ‎09 Jan 2025

@Ck17

You will need to call Sky to get the order cancelled, you might not receive it tomorrow anyway unless you have already received the dispatched email that is.

Ordering a different device will see you being credit checked again.

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This message was authored by: Daniel0210 · ‎09 Jan 2025

@Ck17

You need to call Sky to cancel but be aware that by ordering an alternative you will be credit checked again.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Ck17 · ‎09 Jan 2025

Thank you I did wonder if that would happen definitely will be keeping the device then. Silly me ordering too fast! Thanks again.

Discussion topic: Mobile order cancel

Mobile order cancel

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