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Discussion topic: New phone and sim - the number is being contacted by previous users contacts

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This message was authored by Motiman1 This message was authored by: Motiman1

New phone and sim - the number is being contacted by previous users contacts

I purchased a new phone and new sim, with its corresponding number.

 

I have now been contacted by two (2) medical centres and one company, asking to speak to 2 different people. I initially put it down to a wrong number, but on each occasion, was read back my new number.

 

How do I ask for another number / sim?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: New phone and sim - the number is being contacted by previous users contacts

Posted by a Superuser, not a Sky employee. Find out more

@Motiman1 wrote:

I purchased a new phone and new sim, with its corresponding number.

 


All networks recycle numbers.

 

How do I ask for another number / sim?


You'll have to call Sky on 150.  If you are outside the cooling off period you may find if difficult.

I am just another Sky customer and my views are my own
Motiman1
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This message was authored by Motiman1 This message was authored by: Motiman1

Re: New phone and sim - the number is being contacted by previous users contacts

That worked a treat, many thanks!

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