0
Discussion topic: Upgraded
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Nreeves23
Message posted on 09 Jan 2025 04:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Upgraded
I recently upgraded a phone , but my sky app is showing two contracts for it
can anyone advise
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 09 Jan 2025 04:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Upgraded
You could well be seeing both phones, so your new one and the one you had previously. If you have returned a phone then it should be removed but it can take sometime for this to be done.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 09 Jan 2025 04:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Upgraded
It's taking around 2-3 weeks for process phone returns.
If you didn't return your phone then you'll still be paying for it until the balance is cleared.
I am just another Sky customer and my views are my own even if you don't like the answers
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page