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Message posted on ‎09 Jan 2025 09:07 AM

Additional sim card charge email received

Hi

i have recieved an email that u will start to charge me for a sim card. I dont use this sim card and concerned why u would charge me? Please can i cancel this or do whatever i need to do to ensure im not paying for something i dont use. 

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Message posted on ‎09 Jan 2025 09:37 AM

Re: Additional sim card charge email received

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@Rachael64 

If the sim can't hasn't been activated then usually Sky would not start charging you so has it been activated and are you sure this email is from Sky and not from a scammer ?

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎09 Jan 2025 09:37 AM

Re: Additional sim card charge email received

Posted by a Superuser, not a Sky employee. Find out more

@Rachael64 

If the sim can't hasn't been activated then usually Sky would not start charging you so has it been activated and are you sure this email is from Sky and not from a scammer ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Rachael64

Message posted on ‎09 Jan 2025 12:04 PM

Re: Additional sim card charge email received

Good point. Im going to ring sky. Thank u for your help. Appreciate it 

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