Transferred sim to new phone, now have no signal

[Jo+McGurk]

I swapped my sim to my new phone (Iphone 16), but now it has no signal. Everything else seems fine, I have tried resetting network and switching off and on. 

[caesarome]

@Jo+McGurk 

Dies the sim still work in your old phone and was this iPhone one you got from Sky ?

[Jo+McGurk]

Hi, yes it works in the old phone, I've had both of them from Sky 

[melanie1968]

I'm experiencing same issue,,, I've transferred from EE to sky keeping my own number,,,, & I can't make any calls,,, can any help? I've turned phone off & on & reset network 

[Jo+McGurk · Accepted solution]

I eventually got hold of a real person, turns out that the new phone they sent was blacklisted, so not a sim issue. No idea how that happened as it should be a brand new phone. 

I have to return it and get another. 

[melanie1968]

Omg that terrible ,,  unbelievable,,,, I can receive calls just can't make calls until the person as called me,,, then I can call them back ,,, it's very strange to be honest