Search problems...

[FMUK]

"Traitors US", not found from a search, but if go into iPlayer and search, its there and all episodes available.

Is there some explanation for this. What other shows am I missing? BBC series seem to appear nicely in the Glass interface usually.

Moderator note: subject of thread updated as have merged threads

[bikeman12]

The programme 'Reggie Perrin' is available on both Prime and STV.

A voice search for 'reggie perrin' returns 'Burn Notice' on Disney+

A text search for 'reggie perrin' doesnt find anything

Unfortunately raising issues like this seem to fall on deaf ears with Sky reps blaming other providers.

[Fothergill1]

@FMUK I also looked for The Traitors US on Glass but it would not find it.  Sky Glass / Stream advertise that the system will collect details of programmes from all sources/Apps but as you have discovered this is certainly not the case.  There are loads of programmes that I watch that Sky will not find (especially programmes on Disney+)

One should not have to do it but I have now got into the habit of keeping a list of programmes that Sky won't find on a piece of paper as a reminder of both the programme and where to find it 🙁

[SlenderRobert]

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@bikeman12 wrote:

The programme 'Reggie Perrin' is available on both Prime and STV.

A voice search for 'reggie perrin' returns 'Burn Notice' on Disney+

A text search for 'reggie perrin' doesnt find anything

Unfortunately raising issues like this seem to fall on deaf ears with Sky reps blaming other providers.

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I know what you mean. I find the voice control on Stream to be largely useless (especially right now when I have no functioning remote.) It's always 50/50 whether it understands me at all. Both Siri and Alexa don't have any trouble with my voice and both have an 80-90% success rate every time. 

I can recommend the JustWatch app and website. I just tried a search for Reggie Perrin on there and it immediately shows it to be available on STV Player and on Freevee. 

See Sky - it's not that difficult! 

[bikeman12]

It's not that voice search doesnt understand me, usually it does, its more that search doesnt find programs that are available. 

The whole point of Stream is a single interface that searches across all platforms so you dont have to fire up half a dozen apps. 

Not much point having a search function that doesnt work.  

[Anonymous]

I'm guessing BBC have not uploaded the data to Sky. That said Traitors US is available on Apple TV UP Next so it has loaded there.

I've watched the entire season very good but I do prefer the British version.

[Fothergill1]

@Anonymous I expected Traitors (UK) would be rubbish but after seeing the first episode I coudn't wait for the next. I have just got an ATV so will be setting it up tonight 😀.  Looking forward to Traitors US.

Slightly different to the issue raised by @FMUK but I went to add Vera (on ITV) to my playlist and see Sky only has series 5 and 6 with the next episode of series 11  starting on Sunday.  I don't want to view them as I have already seen them but I see  ITVX have all 11 previous series So yet again the Sky playlist have not picked up all episodes available as they advertise.

[Fothergill1]

@SlenderRobert Thanks for the recommendation of the JustWatch App, it looks great.  I notice it is available on the Apple TV which is good news as I will be setting up my new ATV this evening 😀

[SlenderRobert]

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@Fothergill1 wrote:

@SlenderRobert Thanks for the recommendation of the JustWatch App, it looks great.  I notice it is available on the Apple TV which is good news as I will be setting up my new ATV this evening 😀

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Enjoy it! 

My advice would be to set up your Apple TV box as outputting 4K SDR with match frame rate and dynamic range turned on. That way you'll get everything automatically at the correct frame rate and HDR or SDR format without having to change any settings further down the line. It works well for most apps.

[Fothergill1]

Wow, setting up an Apple TV couldn't be simpler. Thanks for your settings suggestions @SlenderRobert I have followed your advice and it all looks good 😀.  I am currently downloading all the relevant Apps..

[Anonymous]

@Fothergill1 

Yes very easy a true plug n play, that's because it has decent hardware and software running.  

Of course stream is a budget puck, I suspect they are being knocked out cheaply to keep costs down. Sometimes slightly more premium is best.

That said the target markets for Apple TV and Stream do differ.