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Discussion topic: BBC1 sound out of sync

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Message posted on ‎26 Feb 2024 08:41 AM

BBC1 sound out of sync

BBC1 sound out of sync but all other channels fine. Does anyone else have this? I'm having to watch programme's using Freeview rather than Stream 😟 

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Message posted on ‎26 Feb 2024 10:35 AM

Re: BBC1 sound out of sync

Have you tried accessing BBC1 via iPlayer .... at least there'd be no need to disconnect the Glass TV from the internet to access DTT😉

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Message posted on ‎26 Feb 2024 11:15 AM

Re: BBC1 sound out of sync

I have Stream rather than Glass - I've posted on the wrong chat. 😳

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Message posted on ‎26 Feb 2024 01:48 PM

Re: BBC1 sound out of sync

Posted by a Superuser, not a Sky employee. Find out more

@nmbailey  Your duplicate thread in the stream forum has been removed, you don't need to raise the same issue across 2 forums as this simply duplicate answers.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎26 Feb 2024 05:44 PM

Re: BBC1 sound out of sync

Posted by a Superuser, not a Sky employee. Find out more

@nmbailey 

Try changing the sound settings to stereo in the settings menu 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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Message posted on ‎26 Feb 2024 05:57 PM - last edited: ‎26 Feb 2024 05:59 PM

Re: BBC1 sound out of sync

Thanks but it's not a Glass. TV's an LG and I have a Stream. No soundbar. I've only noticed it on BBC1 - other programmes/channels are fine. 

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