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Discussion topic: Sky cinema

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This message was authored by: Gee2171

Sky cinema

Does anyone else have issues adding sky cinema? It isn't allowing me to add any subscriptions to my sky glass 🙃

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This message was authored by: Fothergill1

Re: Sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Gee2171  It's probably just a software glitch in which case a restart of your Glass will probably resolve the issue for you.  It's certainly worth a try.

 

To do this go to Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t worry when this happens as you start the process.

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This message was authored by: Jporch316

Re: Sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Gee2171 wrote:

Does anyone else have issues adding sky cinema? It isn't allowing me to add any subscriptions to my sky glass 🙃


Hi 

 

try adding it via the MySky app on your mobile device or pc 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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