Tv programs not loading

[mikendab]

Since morning I get the message that my programs are loading but no change till now . I can however watch Netflix and BBC I player 

[Fothergill1 · Accepted solution]

@mikendabTry restarting the Glass/puck by going into Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t panic when you first start the process.

[bru]

It worked thank you

[Nobby8]

Thanks for help 

[Ashbydebs]

Great, thank you.