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Discussion topic: Router settings to stabilise Bluesound

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This message was authored by SKY382BD This message was authored by: SKY382BD

Router settings to stabilise Bluesound

Thanks to those who responded to my last post which gave me access to my router settings.

Bluesound have sent me the follwing instructions but i cannot find how to accees let alone adjust.  Can anyone help please

Multicast (mDNS) Enabled - Required for Bluesound Player Discovery
IGMP Snooping Enabled - To prevent Multicast traffic from being seen as malicious traffic
Wireless Dual Band Steering Disabled - This will cause confusion to the players as they are unable to connect to the 5GHz band (unless it is a 2i Player)
QoS Disabled - Will cause certain traffic to be prioritized and potentially cause unfavorable traffic between your players and app
DHCP Server Enabled - Required to assign IP Address to each Bluesound Player
DHCP Reservation on the IP Address of the Player (which you already have configured) - To make a more reliable connection

Thanks in advance

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Router settings to stabilise Bluesound

Posted by a Superuser, not a Sky employee. Find out more

@SKY382BD wrote:

 

Bluesound have sent me the follwing instructions but i cannot find how to accees let alone adjust. 


 

That would be because most of those are not features of or optional settings on a Sky Hub (or any other typical ISP router)

 

Splitting the wireless bands may be applicable:

 

As posted by @jamesn123

So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser. To access the page, you'll need;

username: admin

password: sky OR your WiFi password

- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'

- Scroll to the bottom of the page and hit apply.

- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before

- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name

- Scroll down and hit apply

- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
SKY382BD
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This message was authored by SKY382BD This message was authored by: SKY382BD

Re: Router settings to stabilise Bluesound

Thank you very much for your prompt, deatiled and clear response.  I will take your advice and let you kmow if it resolves my issues.

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