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Discussion topic: new customer broadband won’t connect and no dial tone on landline with sky glass
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This message was authored by: ladyo
Message posted on 27 Feb 2025 09:52 PM
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new customer broadband won’t connect and no dial tone on landline with sky glass
i have just tried to activate my new sky glass, tv is trying to set up but saying no internet connection, i have followed everything step by step and still no connection and no dial tone on landline
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 28 Feb 2025 07:41 AM
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Re: new customer broadband won’t connect and no dial tone on landline with sky glass
Has your broadband activation date actually arrived? Glass is the television set hardware, not the Sky Broadband service, and is typically delivered well before broadband goes live.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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