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Discussion topic: IP Address not being assigned to second TV

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This message was authored by: Catt1

Message posted on ‎23 Feb 2025 01:53 PM

IP Address not being assigned to second TV

Hi, I am trying to connect my second smart TV via wifi and it is not assigning an IP address, therefore not connecting.

I tried the live chat on Sky's homepage but could not pass the bot.

 

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This message was authored by: Chrisee

Message posted on ‎23 Feb 2025 04:54 PM

Re: IP Address not being assigned to second TV

Posted by a Superuser, not a Sky employee. Find out more

@Catt1 first check the TV has joined the  Sky WiFi network as there can be issues with the newer white Sky hub and some mainly Samsung TVs only connecting if the WiFi security setting in the hubs advanced settings is changed from WPA3-T to WPA2.

 

If the TV is networked check that it is set to get its settings automatically from the Sky hub. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Catt1

Message posted on ‎27 Feb 2025 07:29 PM

Re: IP Address not being assigned to second TV

Thanks,  I am almost there, however now it seems it is asking for a DNS server, however on the hub settings it says NA.

So I google it and it says to try 1.1.1.1 or 8.8.8.8. or 8.8.4.4. but it is not working, do you have a suggestion, please?

Thanks in advance

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