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Discussion topic: WiFi keeps cutting out

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Avatar for Krissy31
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This message was authored by: Krissy31

Message posted on ‎27 Feb 2025 07:55 PM

WiFi keeps cutting out

WiFi keeps cutting out, then I have to switch the tv off and reset the whole thing including the password 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎28 Feb 2025 08:25 AM

Re: WiFi keeps cutting out

Posted by a Superuser, not a Sky employee. Find out more

@Krissy31 your device should not need resetting if the WiFi signal drops. Sounds lije you needca boosster or extender to improve the signal to the TV. Sky supplybthese to customers who buy an add-on like Broadband Boost or the newer https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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