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Discussion topic: Reduction in WiFi strength.
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This message was authored by: notgoodenough
Message posted on 27 Feb 2025 05:15 PM
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Reduction in WiFi strength.
I upgraded to a the new and allegedly better router last week. Since installing the new router we have experienced a lack of WiFi especially in our extension living room where a Sky mini box is located. I have tried disconnecting all cables and resetting the new router several times without any improvement. My Sky Q and mini router are displaying no network faults but on testing my broadband, via my mobile, it states that there's a reduction in broadband speed but it is within limits. Can you advise if there's anything else to try, I'm thinking of just reinstalling the old and fully functional router and returning the new one.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Feb 2025 07:54 AM
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Re: Reduction in WiFi strength.
@notgoodenough if you have a new white Sky hub the explanation is probably thst your Sky Q boxes are no longer acting as wifi hot spots. That does not apply to the Black hubs which are compatable with the Sky Q boxes.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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