Broadband: Unwanted Devices

[MrSpe1rs]

Flat share: Strange WiFi Extender / TP-Link devices accessing my personal Sky Wi-Fi

Long story short,

House Share (3-bed, Semi Detached)

Due to working from home, employer insisted on me having my own phone line / broadband.

Sorted Sky Broadband

Owner declined permission to drill holes in wall, so although I have own phone line & broadband. The Router sits in hall for all to see (frustrating)

Someone playing silly Bgrs and has linked me into some TP-Link, Family, Home group thing but when asked everyone pleads ignorance…

Real-Time traps

Changed Name & the Admin / BAU passwords

These reset within 24hrs, so someone clearly reset the router…

Unsure what the end game is, but the fun is over & now getting me extremely annoyed.

-

SKY APP

Always 6–8 active devices, when I have only 3 (Mobile, Laptop, FireStick)

These are all devices of those in the house. 

So, they're either lying to my face when asked directly. Or, something is pulling these into a group without anyone knowing (doubtful)

Of the c. 5 random devices we have Sky HD+, iPhone, iPad, Huawei, their desktop PC clearly showing the personal device name) and a random Android device.  

Half of them show connect by Wi-Fi and the others Wi-Fi Extender.

They use a TP-LINK and Google would suggest they're using this to bully my broadband to automatically join their group....   

HELP!!!

WHAT CAN I DO HERE 

 

 

 

Flat share: Strange WiFi Extender / TP-Link devices accessing my personal Sky Wi-Fi
Long story short,
House Share (3-bed, Semi Detached)
Due to working from home, employer insisted on me having my own phone line / broadband.
Sorted Sky Broadband
Owner declined permission to drill holes in wall, so although I have own phone line & broadband. The Router sits in hall for all to see (frustrating)
Someone playing silly Bgrs and has linked me into some TP-Link, Family, Home group thing but when asked everyone pleads ignorance…
Real-Time traps
Changed Name & the Admin / BAU passwords
These reset within 24hrs, so someone clearly reset the router…
Unsure what the end game is, but the fun is over & now getting me extremely annoyed.
-
SKY APP
Always 6–8 active devices, when I have only 3 (Mobile, Laptop, FireStick)

These are all devices of those in the house.

So, they're either lying to my face when asked directly. Or, something is pulling these into a group without anyone knowing (doubtful)

Of the c. 5 random devices we have Sky HD+, iPhone, iPad, Huawei, their desktop PC clearly showing the personal device name) and a random Android device.

Half of them show connect by Wi-Fi and the others Wi-Fi Extender.

They use a TP-LINK and Google would suggest they're using this to bully my broadband to automatically join their group....

HELP!!!
WHAT CAN I DO HERE

[daveNOS]

@MrSpe1rs Change the wireless password and disconnect any ethernet connections to the router that are not connected to your devices, also change the router login password.

https://www.sky.com/help/articles/find-and-change-your-wireless-password

[FLC]

You can get lockable boxes to put the router in, but they're not cheap.

Only other thing I can think of is to glue something like a bottle top over the WPS button so it can't be reset. But that might result in a penalty when you return it.

There are routers like Fritzbox that don't have any local means to factory reset, but again not cheap & may not work with Sky's authentication.

[MrSpe1rs]

As above mate.. done and failed already

As router open in the hall 

[daveNOS]

@MrSpe1rs You probably should speak to your landlord and ask them to issue a notice to other tenants that they must not touch your router or access your service, as they will be breaking the law by using your service without permission(due to theft of service).

You could also report their actions to the police for the same reason or at least tell the tenants you will if they don't stop using your service.