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Discussion topic: I want to reduce my bill but keep what i have

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This message was authored by taraandjames This message was authored by: taraandjames

I want to reduce my bill but keep what i have

I'm currently paying £98 a month but its set to change to £108 next month! I have sky Q and multiform, cinema, broadband. I used to only pay £60 so don't understand why its gone so high

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I want to reduce my bill but keep what i have

Posted by a Superuser, not a Sky employee. Find out more

Sounds like your discounts have expired - you need to contact Sky to negotiate a new deal.

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to reduce my bill but keep what i have

Posted by a Superuser, not a Sky employee. Find out more

@taraandjames 
A discounted deal could have ended. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree there and then because if you decide to think about it the offer may no longer be available. (Don’t forget the annual price increase effective from 1 April).

You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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