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Discussion topic: 18 months of lies from sky

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This message was authored by Johnm421 This message was authored by: Johnm421

18 months of lies from sky

When I took out my Sky broadband deal I was told to go with the Sky max wifi hub so that when fibre arrives in my area I will be automatically switched over!!!!!!

 

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Then when fibre arrived I was told I had to sign into a new contract and pay £53 a month just for broadband. An extra £20 more than I was told. 30 MPBS

 

VODAFONE OFFER 500 MPBS FOR £29

 

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Moderator note: Removed unfounded allegations.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: 18 months of lies from sky

Posted by a Superuser, not a Sky employee. Find out more

Some info here: https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost

 

Sounds like you are now 'out of contract' though and discounts expired.  You may only be able to get a 'new customer' price by switching.

I am just another Sky customer and my views are my own
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: 18 months of lies from sky

Posted by a Superuser, not a Sky employee. Find out more

@Johnm421 wrote:

 I was told to go with the Sky max wifi hub so that when fibre arrives in my area I will be automatically switched over!!!!!!


Unfortunately that was poor advice: there's no link between a WiFi Max subscription and an automatic move to FTTP.  The Max Hub hardware is compatible with an optical connection, but so is the Broadband Hub.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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