Constant issues with my playlist and even switching ny tv on

[Laum1979]

My TV won't switch on at least evert other day right now. I have to switch it off then on at the main and I have a physical illness and this is becoming a joke now. 

Constant issues with playlist and the last place I've left the show I've been watching. Really fed up of the SKY glass TV now!

[Greenfingers001]

Hi there @Laum1979 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Laum1979 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[SAMGON1]

When you use the sky glass play list button it switches tv off

[MarkGoldsmith]

Sounds like the remote. Try the following suggestions.

RePair the remote

Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)
Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.

The next option sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel. It

If it is still not working have a look at the following guides:
https://www.sky.com/help/articles/remote-control-help-sky-glass
https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote...

If none of these options work you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote

If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.