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Discussion topic: Sky Vip Paramount plus

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This message was authored by: Vikstertrickster

Sky Vip Paramount plus

  • Followed the link and created an account but every time i put my payment info in it says declined by my bank. Spoke to bank this morming they said they are not using the payment system properly and not using PSD2 which is the system that gets you to authorise the payment. I have emailed them direct and have received this to say they can't help even though it's their system you are using for payment details? Sky instructions tell yoi tp add card details for payments? Anyone else had this issue?
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This message was authored by: mikealanr

Re: Sky Vip Paramount plus

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vikstertrickster 

 

You don't need to provide payment details when signing up via Sky if you have Sky Cinema.

 

If you aren't a cinema customer are you trying to pay via sky marketplace? It would be easier to sign up directly. If you are a cinema customer follow the instructions here: https://www.sky.com/help/articles/using-paramount-plus

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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