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Discussion topic: Sky Glass: The Ripple Effect

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This message was authored by: SquareEyes86

Sky Glass: The Ripple Effect

It really doesn't cope well with certain coloured backgrounds with light spilling through. Nothing has changed in that department with the gen 2 and I really did have high hopes that I'd see improvement. Yes - the blacks are blacker. It's certainly brighter and I agree that the viewing angles are better but here we are again with the horrendous light ripple effect. Otherwise known as the halo effect, ghosting, blooming, light bleed, whatever you want to call it. Examples - the blue background at the end of the Domino's Pizza advert, the purple background at the end of a BBC trailer or the background blue of 'The Last leg' set. Take a look next time you see these on your Glass but prepare to be disappointed. When I complained about this issue a year ago with the gen 1, I got the generic response of 'It was made in 2020, the year of a pandemic with little testing' I knew that line was a lame excuse. Come on Sky, this is not good enough for a so called flagship, premium product worth over £900 from an established, quality and trusted TV company who have always lead the way in innovation ('Believe In Better') And before anyone says it's because it's not OLED, I didn't get this on my previous owned low-mid range TV's and they weren't OLED. It's really bad to look at. It's like a lava lamp with moving blotchy squares on your screen with backgrounds that have natural or studio lights coming through them or in low lit scenes. Once seen, you're looking out for it all the time, which kind of spoils your viewing enjoyment. For those of you wanting to pay for Glass over 4 years, it's a long time to wince at such a poor show. On the other side of the coin, I watched a 4K Netflix documentary on Sky Glass tonight and the picture/colours were stunning. There's no inbetween. You're either watching a blotchy mess (mostly) or the occasional UHD lovely picture. Any coping methods? Or do you just filter it out? It can't just be me it bothers? Or maybe it is as it's kept very hush hush on this forum. It's ok, don't talk about it if you don't want to. 

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This message was authored by: Dazzasky

Re: Sky Glass: The Ripple Effect

Posted by a Superuser, not a Sky employee. Find out more

@SquareEyes86 wrote:

It really doesn't cope well with certain coloured backgrounds with light spilling through. Nothing has changed in that department with the gen 2 and I really did have high hopes that I'd see improvement. Yes - the blacks are blacker. It's certainly brighter and I agree that the viewing angles are better but here we are again with the horrendous light ripple effect. Otherwise known as the halo effect, ghosting, blooming, light bleed, whatever you want to call it. Examples - the blue background at the end of the Domino's Pizza advert, the purple background at the end of a BBC trailer or the background blue of 'The Last leg' set. Take a look next time you see these on your Glass but prepare to be disappointed. When I complained about this issue a year ago with the gen 1, I got the generic response of 'It was made in 2020, the year of a pandemic with little testing' I knew that line was a lame excuse. Come on Sky, this is not good enough for a so called flagship, premium product worth over £900 from an established, quality and trusted TV company who have always lead the way in innovation ('Believe In Better') And before anyone says it's because it's not OLED, I didn't get this on my previous owned low-mid range TV's and they weren't OLED. It's really bad to look at. It's like a lava lamp with moving blotchy squares on your screen with backgrounds that have natural or studio lights coming through them or in low lit scenes. Once seen, you're looking out for it all the time, which kind of spoils your viewing enjoyment. For those of you wanting to pay for Glass over 4 years, it's a long time to wince at such a poor show. On the other side of the coin, I watched a 4K Netflix documentary on Sky Glass tonight and the picture/colours were stunning. There's no inbetween. You're either watching a blotchy mess (mostly) or the occasional UHD lovely picture. Any coping methods? Or do you just filter it out? It can't just be me it bothers? Or maybe it is as it's kept very hush hush on this forum. It's ok, don't talk about it if you don't want to. 


If it's bad then I would return it, this is the unfortunate side to purchasing LED tvs. Personally I would never purchase a non Oled tv again. 

This message was authored by: Mark39

Re: Sky Glass: The Ripple Effect

Posted by a Superuser, not a Sky employee. Find out more

@SquareEyes86 wrote:

It can't just be me it bothers? Or maybe it is as it's kept very hush hush on this forum. It's ok, don't talk about it if you don't want to. 


There are occasional reports here of perceived issues with picture quality, but I suspect the considerable majority of Glass owners don't notice. There's no question of it being 'kept very hush hush'. Critical posts (within the forum rules, obviously) are permitted.

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This message was authored by: SquareEyes86

Re: Sky Glass: The Ripple Effect

Find it hard to believe not many notice. Especially as the blotches in some shows move so erratically. I'm talking moving blocks on people's clothes and furniture. It can't be that hard to get right, even without OLED. Not one TV I've owned (Going back as long as 20 years ago) has ever produced that effect on any image. I don't expect the most superior image ever but it's the basics of a TV to get right. My last TV I gave to my Mum and when I go around to hers I try to look for it happening and it doesn't. That was an LED. This is an LED. What's the difference? 

This message was authored by: TimmyBGood

Re: Sky Glass: The Ripple Effect

Posted by a Superuser, not a Sky employee. Find out more

@SquareEyes86 wrote:

 That was an LED. This is an LED. 


LED is the illumination source: this is not the same thing as the LCD panel type (which may be TN, VA or IPS)

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This message was authored by: bluecandylover

Re: Sky Glass: The Ripple Effect

I think I'll be going back to the shopping centre and  play with more content and for longer - they usually have quite a few on display in store.

 

 Just wanna make sure I'm doing the right thing 

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