22 Sep 2023 05:22 PM
I have 32 items on my new sky wifi router some of my items are only 2.4gh compatible. It says I have 11 x 2.4 and 36 x 5gh chanels. Dose this mean i can only connet 11 items to the 2.4gh side ? The reason i ask is I know a lot of my items have said only 2.4gh compat and my printer is only 2.4gh compatable and wont connect. Would this mean that i have used all the 2.4gh of my router and only have the 5gh side left ?? sorry for the lack of techno language but im not that modern
22 Sep 2023 05:30 PM - last edited: 22 Sep 2023 05:31 PM
Posted by a Superuser, not a Sky employee. Find out more
No, channels are not the same thing as capacity for device connections.
For some 2.4Ghz devices to connect there's a process to follow:
As posted by @jamesn123
So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser. To access the page, you'll need;
username: admin
password: sky OR your WiFi password
- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'
- Scroll to the bottom of the page and hit apply.
- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before
- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name
- Scroll down and hit apply
- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.
22 Sep 2023 05:32 PM
Posted by a Superuser, not a Sky employee. Find out more
Note that the process above does not apply to the new (white) Max Hub
22 Sep 2023 06:25 PM
Thanks for the reply. I will try it.
22 Sep 2023 07:24 PM
Just to confuse you even more. If i split the wifi between the 2.4 and 5gh as suggested and my printer is on the 2.4gh side the same as some of my wirless cameras. Would items such as my iphone still be able to pick them up if say my phone is on the 5gh side or would i have to keep logging out from the 5gh side of the wifi on my phone and connect to wifi on my phone on the 2.4 side to print on the printer or will everything on my 1 router talk to each other ? Or to put it simpler can things that operate on the 5gh still comunicate with things that can only use 2.4gh. Sorry if this sounds a bit daft but im not 100% tech savy
26 Sep 2023 10:47 AM
Posted by a Superuser, not a Sky employee. Find out moreYes you can communicate with devices on different bands
01 Oct 2023 06:19 PM
Thanks for all your help. Done as instructed and works fine at moment.
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