14 Jan 2022 01:51 PM
The CCTV camera requires 2.4 GHz. Once the wifi is split does Sky programming use 5 GHz unaffected? Do I have to designate the split? Scared to do this, I don't want to mess up Sky so a detailed response would be most appreciated, starting with the split itself, access for the camera, and access for Sky programming. Thank you!
15 Jan 2022 09:00 AM
Right...
Log in to the sky hub via http://192.168.0.1
Click on WiFi
Type in your username and password. These are usually on the back of your hub.
Click on 5ghz WiFi settings, it's at the top of the page under WiFi.
Look for a tickbox where it says Synchronise 2.4 GHz and 5 GHz Settings.
Unselect the tick box.
Now change the Name (SSID). Doesn't matter what but anything different to normal.
Click on apply.and it'll say it needs to reboot.
Once rebooted, wait until internet is back on again and connect your camera via your phone/pc.
Once this is done go back into the sky hub page, and go to the 2.4ghz tab as opposed to the 5ghz tab.
Reselect the Synchronise 2.4 GHz and 5 GHz Settings.
Click on apply, it'll need to reboot again and voila.
Hope this helps.
14 Jan 2022 03:27 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried just connecting the camera? Sometimes you dont even need to split the WiFi bands
14 Jan 2022 09:11 PM
I have tried it but it won't connect to my phone without splitting.
15 Jan 2022 09:00 AM
Right...
Log in to the sky hub via http://192.168.0.1
Click on WiFi
Type in your username and password. These are usually on the back of your hub.
Click on 5ghz WiFi settings, it's at the top of the page under WiFi.
Look for a tickbox where it says Synchronise 2.4 GHz and 5 GHz Settings.
Unselect the tick box.
Now change the Name (SSID). Doesn't matter what but anything different to normal.
Click on apply.and it'll say it needs to reboot.
Once rebooted, wait until internet is back on again and connect your camera via your phone/pc.
Once this is done go back into the sky hub page, and go to the 2.4ghz tab as opposed to the 5ghz tab.
Reselect the Synchronise 2.4 GHz and 5 GHz Settings.
Click on apply, it'll need to reboot again and voila.
Hope this helps.
15 Jan 2022 09:23 AM
Posted by a Superuser, not a Sky employee. Find out more
@2JagsBabs wrote:Scared to do this, I don't want to mess up Sky so a detailed response would be most appreciated, starting with the split itself, access for the camera, and access for Sky programming.
Splitting the bands shouldn't do any harm and you can always resynchronise them.
20 Feb 2022 09:26 AM
Thank you for your response.
I tried following your instructions, logged on to sky hub via http://192168.01. I got on to the Summary Status page and clicked on "wireless" (there was no "5ghz Wifi settings" option. There was no tickbox for Synchronise 2.6 GHz and 5GHz settings to unclick. When I clicked on "wireless" a box came up asking for username and password which I completed but it didn't take me any further. When I hit enter the empty box came up again. I got no further with this so wasn't able to complete your instructions.
What can I do now?
21 Feb 2022 01:34 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you using an iOS device by any chance? If so use a different device
22 Feb 2022 08:24 AM
No I am using an Android
22 Feb 2022 10:03 AM
Posted by a Superuser, not a Sky employee. Find out moreWhat username and password did you use?
Should be;
Username: admin
Password: sky OR your default WiFi password
22 Feb 2022 07:18 PM
I used the username on the back of my router, and the password that is also on the back of my router.
23 Feb 2022 01:34 PM
Posted by a Superuser, not a Sky employee. Find out moreAs i stated, the username is admin
10 Jul 2022 09:27 AM
I have unticked the 2.4ghz and managed to connect my cctv camera, however the camera looses connection when i re-tick the box. If i leave the box unticked the cctv works, but the sky q boxes also connect to the 2.4 rather than the 5ghz.
14 Jul 2022 07:59 AM
@2JagsBabs wrote:The CCTV camera requires 2.4 GHz. Once the wifi is split does Sky programming use 5 GHz unaffected? Do I have to designate the split? Scared to do this, I don't want to mess up Sky so a detailed response would be most appreciated, starting with the split itself, access for the camera, and access for Sky programming. Thank you!
Did you goet any solution?
How do I split my sky WiFi into 2.4 and 5?
14 Jul 2022 08:01 AM
@2JagsBabs wrote: MonkeyCoolThe CCTV camera requires 2.4 GHz. Once the wifi is split does Sky programming use 5 GHz unaffected? Do I have to designate the split? Scared to do this, I don't want to mess up Sky so a detailed response would be most appreciated, starting with the split itself, access for the camera, and access for Sky programming. Thank you!
Can I use another router with Sky?
14 Jul 2022 08:16 AM
Posted by a Superuser, not a Sky employee. Find out more@Alinagoz6To split the Wi-Fi bands follow the link below.
https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610
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