Some websites not loading

[DBurnhan]

Suddenly some websites will not load on my windows laptop. I've changed DNS server to Google, flushed the DNS cache etc. any ideas?

[cookiemonsteruk]

@DBurnhan 

What websites?

Sky broadband shield defaults to 14 years of age. You can disable broadband shield , allow individual websites or allow categories via product settings on your my sky app

[DBurnhan]

It can be random websites such as the BBC website. The error I'm getting is err_address_unreachable

some websites work whilst others don't. 

[cookiemonsteruk]

@DBurnhan 

Is this on a chrome browser? Does it work on any other browser?

Try these trouble shooting steprt

Here are some ways to fix the ERR_ADDRESS_UNREACHABLE error in Chrome on a Windows device:

1. Restart your router. This is a simple but effective way to fix many network problems, unplug it from the power outlet for 30 seconds, then plug it back in.
2. Clear your DNS cache. The DNS cache stores information about websites you've visited, which can help Chrome load websites more quickly. However, if the DNS cache is corrupted, it can cause ERR_ADDRESS_UNREACHABLE errors. To clear your DNS cache, open a command prompt and type the following commands (ipconfig /flushdns netsh winsock reset)
3. Open Chrome and go to Settings.
4. Click on "Network & internet."
5. Click on "Wi-Fi" or "Ethernet," depending on your connection type.
6. Click on the "Change adapter options" link.
7. Right-click on the network adapter you're using and select "Properties."
8. Select the "Internet Protocol Version 4 (TCP/IPv4)" or "Internet Protocol Version 6 (TCP/IPv6)" and click on "Properties."
9. Click on the "Advanced" button.
10. In the DNS server addresses, enter the following addresses:
1. For Google Public DNS: 8.8.8.8 and 8.8.4.4
2. For OpenDNS: 208.67.222.222 and 208.67.220.220
11. Click on "OK" to save your changes.

Disable your antivirus software and test to see if this is causing the issue.

Update your network adapter drivers.To update your network adapter drivers, go to the website of your computer manufacturer and download the latest drivers for your network adapter.

Contact your internet service provider. If you've tried all of the above and you're still getting ERR_ADDRESS_UNREACHABLE errors, contact your internet service provider for help. They may be able to identify and fix the problem on their end