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Discussion topic: Issue with using tp link AC2100 (VR2100)

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This message was authored by uchihas This message was authored by: uchihas

Issue with using tp link AC2100 (VR2100)

Hi, 

 

I have recently bought the AC2100 in hopes to replace my skyhub. However, I have been unsucessful. I am constantly getting no internet when I am doing the quick step. I followed the steps I found in other pages but no luck.

 

I am on the sky broadband superfast and I have an openreach box too. 

 

Any help/ suggestions would be appreciated

 

Thank you


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@uchihas 

 

Ok that a fibre optic modem. Therefore you'll need to follow the instructions below to bypass the tp link modem and authenticate via dhcpv6 prefix delegation

 

1. Connect the network cable from the FTTP wall box to port 4 (labelled LAN/WAN)

2. Login to the router and click advanced at the top.

3. Click Operating Mode and change to "Wireless Router Mode" press "Save"

4. Once ready, while on the "Advanced" setting again, go to "Network" -> "Internet"

5. You will see an empty table, click "Add" in the top right above said table

6. Change Internet Connection Type to "Dynamic IP"

7. Ensure IPv4 remains ticked.

8. Tick IPv6 (wont be selected at the moment)

9. Do not clone mac

10. Press Save

11. Wait, it can take a minute or two but should eventually show connected.

12. Enjoy a better wireless experience

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@uchihas 

 

What does the openreach box look like.  Superfast can be via fttc or fttp.?

 

With the later the modem is redundant 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
uchihas
Topic Author
This message was authored by uchihas This message was authored by: uchihas

Re: Issue with using tp link AC2100 (VR2100)

Hi - I don't know what type it is. However, it is a small box

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@uchihas 

 

Like the one below

 

nokia_ONT_fttp_openreach.jpg

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
uchihas
Topic Author
This message was authored by uchihas This message was authored by: uchihas

Re: Issue with using tp link AC2100 (VR2100)

Yes, that's the one. 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@uchihas 

 

Ok that a fibre optic modem. Therefore you'll need to follow the instructions below to bypass the tp link modem and authenticate via dhcpv6 prefix delegation

 

1. Connect the network cable from the FTTP wall box to port 4 (labelled LAN/WAN)

2. Login to the router and click advanced at the top.

3. Click Operating Mode and change to "Wireless Router Mode" press "Save"

4. Once ready, while on the "Advanced" setting again, go to "Network" -> "Internet"

5. You will see an empty table, click "Add" in the top right above said table

6. Change Internet Connection Type to "Dynamic IP"

7. Ensure IPv4 remains ticked.

8. Tick IPv6 (wont be selected at the moment)

9. Do not clone mac

10. Press Save

11. Wait, it can take a minute or two but should eventually show connected.

12. Enjoy a better wireless experience

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
uchihas
Topic Author
This message was authored by uchihas This message was authored by: uchihas

Re: Issue with using tp link AC2100 (VR2100)

Thank you! It's working now 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@uchihas 

 

Brilliant 👍👍👍

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by ape72 This message was authored by: ape72

Re: Issue with using tp link AC2100 (VR2100)

Hi. Is this the router you are using? Has it completely replaced your Sky hub? https://www.tp-link.com/uk/home-networking/dsl-modem-router/archer-vr2100/

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@ape72 

 

That would have an 80% chance of working as described . You'd be better looking at the asus rt ax range of wifi 6 routers if it doesn't work

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@ape72 wrote:

Hi. Is this the router you are using? Has it completely replaced your Sky hub? https://www.tp-link.com/uk/home-networking/dsl-modem-router/archer-vr2100/


@ape72 

What broadband service do you have from Sky? The VR2100 worked without issue when I used it to replace my Sky Hub when I was using Sky's FTTC connection. 

If you have an FTTP connection, then heed @cookiemonsteruk comments above.

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
This message was authored by ape72 This message was authored by: ape72

Re: Issue with using tp link AC2100 (VR2100)

Would the Asus RT-AX52 do the job of replacing the SR203 hub?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@ape72 

 

Are you on full fibre fttp?

 

All asus rt ax models should work directly connected to the fibre optic ont

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by ape72 This message was authored by: ape72

Re: Issue with using tp link AC2100 (VR2100)

I have Sky Broadband Ultrafast 1.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Issue with using tp link AC2100 (VR2100)

Posted by a Superuser, not a Sky employee. Find out more

@ape72 

 

To complicate things ultrafast 1 runs both over copper (g.fast) and full fibre.  Do you have one of these

 

262.jpg

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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